How to Send a Complaint

Last updated: October 2026

Fair and honest treatment matters when you contact Clearspringshealthcare Walk-In Tubs. Please tell us if something went wrong. This page describes how to report a concern and how we respond. It is a general template, not legal advice.

Concerns We Can Hear

You may raise concerns about:

• Contact with Clearspringshealthcare Walk-In Tubs by phone or message
• Our handling of your personal information
• Website content that seems unclear or wrong
• The conduct of a provider referred through us

Problems With a Provider

Providers in our network run independent businesses. Their estimates, prices, products, warranties and customer service are their responsibility. For a problem with work in your home, start with the provider where possible and keep a written record.

Please also tell us about it. Feedback helps us address honesty within the network. Providers with repeated shortcomings may be removed. Clearspringshealthcare Walk-In Tubs cannot settle contract disputes, process warranty claims, refund a provider's work or represent the provider.

Details to Send

Email contact@clearspringshealthcare.bar with:

• Your name and contact details
• The date you contacted us or the provider
• The phone number or form you used, if you remember
• The provider's name, if known
• An account of what happened and the action you would like us to take

Our Review Process

We will acknowledge your complaint by email, usually within a few business days. We will investigate the concern and may contact the provider as part of that review. Our reply will explain our findings and any action we are taking.

Asking for Another Review

If our reply leaves the concern unresolved, respond and request another review. You may also seek help from your state attorney general, a state consumer protection office or your local BBB office. Your state's contractor licensing board may be another source of help when the concern involves a licensed contractor.

Complaint Contact

Send complaint correspondence to contact@clearspringshealthcare.bar.